Effective Date: 25-Nov-2024

At ShonenSpree, we aim to deliver your orders promptly and securely. This Shipping & Delivery Policy outlines the terms regarding shipping and delivery of products purchased on our website (https://shonenspree.com). By placing an order, you agree to these terms.

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1. Shipping Destinations

We currently ship to:

Domestic (PAN India): Standard shipping is available across India.

International: We offer shipping to select international locations. If your destination is not listed or has specific restrictions, please contact us at care@shonenspree.com.

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2. Processing Time

2.1. Order Processing

Orders are processed within [Insert Number] business days (excluding weekends and public holidays) after payment confirmation.

Custom or made-to-order items may require additional processing time, which will be specified during checkout.

2.2. Delays

In case of delays due to unforeseen circumstances, we will notify you promptly via email or other contact methods

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3. Shipping Methods and Times

3.1. Domestic Shipping (PAN India)

Standard Shipping: Orders are typically delivered within 7-10 business days from the date of dispatch.

Shipping carriers: [Insert Carriers, e.g., Delhivery, Blue Dart, etc.].

3.2. International Shipping

Estimated delivery time: 25-30 business days, depending on the destination country and city.

International shipping charges vary and will be discussed via email for all international orders.

3.3. Express Shipping

Expedited shipping options may be available for domestic orders at an additional cost.

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4. Shipping Charges

4.1. Domestic Shipping (PAN India)

Standard shipping charges: [Insert Cost or “Free for orders above [Amount]”].

4.2. International Shipping

Shipping charges for international orders are variable and depend on the destination. Charges will be confirmed and discussed over email before processing your order.

4.3. Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, or other fees required by their country’s regulations. ShonenSpree is not liable for these charges.

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5. Tracking Orders

Once your order has been shipped, we will provide a tracking number via email. You can use this number to monitor the delivery status through the carrier’s website.

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6. Failed Deliveries and Address Issues

6.1. Incorrect Address

Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.

6.2. Missed Deliveries

If delivery is missed, please follow the carrier’s instructions to arrange redelivery or pick-up.

6.3. Unclaimed Packages

Unclaimed packages returned to us will be subject to a reshipping fee if you wish to have the order resent.

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7. Lost or Damaged Shipments

7.1. Lost Shipments

If your order is not delivered within the estimated timeframe, please contact us at care@shonenspree.com. We will assist in locating your package or issuing a replacement/refund, as applicable.

7.2. Damaged Shipments

If your package arrives damaged, please notify us within 2 days of delivery with photos of the damage and packaging. We will review the claim and arrange for a replacement or refund, if applicable.

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8. Restrictions

Certain products may have shipping restrictions due to:

Legal regulations in the destination country.

Size, weight, or fragility of the item.

We will notify you during checkout or via email if an item cannot be shipped to your location.

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9. Contact Information

If you have questions or need assistance with your order, please contact us:

Email: care@shonenspree.com

Website: https://shonenspree.com

Phone: +91-9876543210

Address:

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Thank you for shopping with ShonenSpree! We appreciate your trust and strive to provide the best delivery experience possible.