Returns, Refund & Cancellation Policy

Effective Date: 25-Nov-2024

At ShonenSpree, we aim to provide quality products and a seamless shopping experience. Please review our policy below to understand our terms regarding returns, refunds, and cancellations.


1. Returns Policy

1.1. No Returns

All purchases made on ShonenSpree are final. We do not accept returns under any circumstances, except in the case of incorrect or damaged products.


1.2. Final Sale

Please review product descriptions, specifications, and images carefully before completing your purchase. For any questions, contact us at care@shonenspree.com before placing an order.

 

2. Refunds Policy

2.1. Eligibility for Refunds
Refunds are issued only in the following cases:

If you receive a product that is incorrect or significantly different from what you ordered.

If the product is delivered damaged due to transit.


2.2. Conditions for Refunds

Customers must notify us within 2 days of delivery via email at care@shonenspree.com with proof (e.g., photographs of the product and packaging).

Refunds will be processed after verification of the claim.


2.3. Refund Method

Approved refunds will be processed to the original payment method within 7-10 business days.

Shipping charges are non-refundable.


2.4. Non-Eligibility for Refunds

Refunds are not provided for minor variations in color or design due to screen display differences.

Refunds will not be issued for orders claimed damaged after the 2-day notification period.

 

3. Cancellations Policy

3.1. Order Cancellation

Orders can be canceled only before shipment. Once an order is shipped, it cannot be canceled.


3.2. How to Cancel

To cancel an order, please email us at care@shonenspree.com with your order details as soon as possible.


3.3. Refund for Canceled Orders

For canceled orders, refunds will be processed to the original payment method within 7-10 business days.

 

4. Contact Information

For further assistance regarding returns, refunds, or cancellations, please reach out to us:

Email: care@shonenspree.com

Website: https://shonenspree.com

Phone: +91-9876543210

Address: 

 

Thank you for choosing ShonenSpree! We value your trust and are here to assist with any concerns regarding your orders.